Website Accessibility

We want patients and visitors to be able to find important information without unnecessary difficulty. This includes people who use a phone, enlarge text, navigate by keyboard or rely on assistive technology. If something on this website is hard to use, we want to know so it can be reviewed.

Reading and Navigating the Website

The website is designed to present information with headings, links and readable text. Tables may scroll sideways on smaller screens, while Urdu text may use a different font so the script is easier to read.

If You Cannot Access Something

If a page is difficult to read, a form does not work, or you cannot reach important contact details with your usual device, please tell us which page is affected and what problem you noticed. You do not need to share a medical diagnosis to report a website problem.

If online contact is not suitable for you, see our Contact & Location page for the clinic’s verified alternatives.

Language and Clear Explanations

Medical words can be confusing even when a page is technically accessible. Our patient articles aim to explain unfamiliar eye terms in plain English and sometimes use relevant Urdu or Roman Urdu terms where that helps meaning. If an explanation is still unclear, please ask a qualified clinician rather than guessing from a website article.

Known Limitations and Ongoing Improvements

Accessibility problems can be found during testing or reported by visitors. The clinic should keep a brief record of known issues, what is being fixed and how people can obtain essential information meanwhile.

We will update this statement when meaningful improvements are made.